I am writing to tell you how much I appreciated Vince taking time out of his busy schedule to visit our house and provide us with advice on various home improvements.
Having grown increasingly frustrated with various contractors who do not return calls and/or seem disinterested I was pleasantly surprised when, after being recommended by a plumber we had retained for a small plumbing repair, Vince promptly returned our call and offered to meet with me.
Notwithstanding the fact that the various home improvements we have in mind are somewhat smaller than the types of projects BVM Contracting undertakes, Vince spent several hours with me offering advice and recommendations. Having received conflicting (and questionable) advice from various people it was refreshing to meet with a contractor who took the time to explain things, make suggestions, and who seemed genuinely interested in offering assistance. Although the services we require are, as noted above, not BVM’s focus Vince still took the time to recommend sub-contractors who will be able to assist us and offered to make calls on our behalf.
Needless to say, if we do decide to undertake a major renovation in the future, BVM will be one of the first calls we make.Nick Williams – Toronto